Privacy Policy Agreement

General Conditions

This agreement (the “Agreement”) applies to users of SID Thailand (“SID Thailand”, “we”, “us”, “our”) services within Singapore and the rest of the world, including users of SID Thailand’s apps, websites, features, or other services (the “Customers”, “you”, “your”).



The Agreement provides information on our obligations and policies in respect of your Personal Data.



We undertake to use reasonable efforts in applying, where practicable, those principles and the processes set out herein to our operations.



This Agreement governs SID Thailand’s collections of personal data in connection with its services. For example, we may collect your:


• Name


• Identification information such as contact information (including address, email address or telephone number)


• Nationality


• Gender


• Date of birth


• Marital status


• Photographs and other audio-visual information


• Employment information

• Financial information (including credit card numbers, debit card numbers or bank account information)

For the purposes of this Agreement, in line with the provisions under the Singapore Personal Data Protection Act 2012 (No. 26 of 2012) (the “Act”), “Personal Data” shall mean data, whether true or not, about an individual who can be identified from that data; or from that data and other information to which an organisation has or is likely to have access. Such Personal Data shall also refer to that which is already in our possession or which we shall collect in the future.

Customer’s Consent

By interacting with us, submitting information to us, or engaging in real estate services offered by us, you agree and consent to SID Thailand as well as to its respective representatives, salespersons and agents, using, disclosing and sharing amongst themselves your Personal Data, and disclosing such Personal Data to our authorised service providers and relevant third parties in the manner set forth in this Agreement.


This Agreement supplements but does not supersede nor replace any other consents you may have previously provided to us in respect of your Personal Data, and your consents herein are additional to any rights which we may have at law to collect, use or disclose your Personal Data.



If you provide us with any Personal Data relating to a third party (e.g. information of your spouse, children, parents), by submitting such information to us, you represent to us that you have obtained the consent of the third party to you providing us with their Personal Data for the respective purposes.

Usage and Processing of Personal Data

We use personal data for the purposes of:


• Providing our service to you as your real estate broker in the sale, purchase or lease of a property


• Keeping clients informed of new property launches, other properties which may be of interest, or existing property for sale or rent


• Following up on client’s expression of interest to purchase or rent a property


• Assisting you in the process of booking a unit at a new property launch


• Checking with HDB or government agencies on client’s eligibility to purchase a new HDB flat or executive condo


• Performing valuation of the property (using anonymised data)


• Conducting market research and analysis (using anonymised data)


• Invoicing purposes


• Complying with legal requirements under the Estate Agent Act 2010 to maintain transaction data


• Responding to a complainant on a complaint made